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Fire & Water - Cleanup & Restoration

Archived Blog Posts

Happy New Year!

1/12/2021 (Permalink)

After what has been a difficult year caused by the COVID-19 global pandemic and state-wide shutdowns, everyone here at SERVPRO of Williamsport/Montoursville wants you to know that we are here for you. We're open 24 hours a day, 7 days a week- including all holidays. This continues to be a challenging time for everyone, and we know you are concerned about your business, your employees, your families, and yours friends.

Per the guidelines of Gov. Wolf, SERVPRO is still open and will respond to any of your water, fire, mold or bio-hazard emergencies. We are also offering disinfecting and cleaning services regarding COVID-19 for your home or business according to protocols set forth by the Centers for Disease Control and Prevention. Call us today at 570-546-3500, and let us help you through these difficult times!

As we all continue to face this overwhelming time, we want you to know that all of us at SERVPRO of Williamsport/Montoursville are wishing you, your employees, and your loved ones a healthy, safe and more positive New Year!

SERVPRO of Williamsport/Montoursville Keeps an Eye on Your Damage Until It's Complete!

12/16/2020 (Permalink)

Woah, woah, woah ... we monitor your home!?

The short answer? Yes.

After you call your local SERVPRO professionals to take care of your water loss, we would set up shop near the affected areas and begin extracting the water out of your property and away from your belongings. 

Once we feel that the affected areas have been worked on adequately, we begin a drying process that helps ensure the soiled areas are free of dampness and moisture.

The only way to make sure that the drying process is doing its job, is if we MONITOR the affected area in your house/property to determine whether or not industry drying standards are met.

And don't worry — the updates will be consistently communicated with you throughout the entire time.

For all of your restoration needs, call SERVPRO!

SERVPRO of Williamsport/Montoursville is Here 24 Hours a Day For Your Water Damages!

12/14/2020 (Permalink)

SERVPRO of Williamsport/Montoursville is available 24 hours a day for all of your water emergencies, large or small. When you are dealing with water damage immediate action is crucial. A delay of just a few hours can greatly increase the severity of the damage, and even longer can aid in mold growth.

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Williamsport/Montoursville has specific water damage training and the experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?
  • Types of flooring, ceilings or walls that were affected
  • If there were contents that were affected and if disposal will be necessary

SERVPRO of Williamsport/Montoursville specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.


12/9/2020 (Permalink)


As one of the top leaders in fire, water and mold restoration, our number one goal is to give customers satisfactory service by returning any damage to its preloss condition. SERVPRO's motto is "Like it never even happened." 

When fire or water damage puts the things that matter the most on the line, you need the most knowledgeable, trained, customer service oriented professionals in the area.  That's why knowing the easiest ways to contact SERVPRO is so important. Just go to: SERVPRO of Williamsport/Montoursville or give us a call at 570-546-3500 to get the team that's faster to any size disaster. We work hard to ensure that your disaster is as painless and less stressful as possible.

No matter if the affected area is 10 square feet or 100,000 square feet, be ready for the worst with the very best: your trusted, local SERVPRO Franchise Professionals, SERVPRO of Williamsport/Montoursville. 

Winter Storm Tips From SERVPRO of Williamsport/Montoursville

12/9/2020 (Permalink)

It's that time of the year again: snow has started falling- along with the temperatures! The cold weather is fast approaching and here are some tips to prepare your home for the cold winter months.

  • Add more insulation to your attic, if you have one. Heat rises, and will escape through a poorly insulated attic. Fiberglass insulation comes in rolls with paper backing that you can roll and tack up to winterize your home.
  • Caulk cracks around windows and doors to eliminate drafts. Use water resistant caulk on the outside of buildings.
  • Add weather stripping to doors and windows when winterizing buildings.
  • Install outlet gaskets to electric outlets located on outer walls. The gaskets will eliminate drafts when you prepare your house for winter.
  • Clean your furnace, if you have one, and replace the air filter. Dirty air filters clog the flow of air and could start a fire.
  • Service your wood burning stove. Have a professional chimney sweep come out to clean and inspect your wood stove when preparing your house for winter.
  • Close off rooms that are not in use. Try to confine areas in your home that don’t require heating.
  • Stay Safe! Keep our phone number handy in case of any emergency. Call SERVPRO of Williamsport/Montoursville at (570) 546-3500

2020-2021 Winter Predictions for the SERVPRO of Williamsport/Montoursville Territories!

12/9/2020 (Permalink)

Though some naysayers have long since stopped believing in the Farmer's Almanac seasonal predictions- we here at SERVPRO of Williamsport/Montoursville like to be completely prepared to help you in the event of large storms, extreme cold spells or other winter disasters. See what the 2020-2021 winter predictions are for our area:

"If you love the cold of winter, you’re going to love our forecast if you live in the northern half of the country.

Remember last year’s almost snow-free winter in the Northeast? Well, this year our prediction is very different, with the possibility of a blizzard hitting the Mid-Atlantic and Northeast states during the second week of February. This storm may bring up to 1-2 feet of snow to cities from Washington, D.C. to Boston, Massachusetts!"

See more here: Farmer's Almanac 2020-2021 Winter Predictions.

If you experience a damage due to the cold or snow that they are predicting this winter season, give SERVPRO of Williamsport/Montoursville a call at 570-546-3500! We're open 24 hours a day, 7 days a week and have a full staff of highly trained and customer-service-oriented technicians ready to tackle your disaster!

Commercial Vandalism Cleanup- DOs and DON'Ts

12/4/2020 (Permalink)


SERVPRO of Williamsport/Montoursville is recognized as one of the top leaders in helping property owners recover quickly from multiple types of property damage. We want to make every type of damage to your commercial building "Like it never even happened."

We not only focus on fire and water clean up and restoration, we also provide general cleaning and deodorization services for situations resulting from vandalism including graffiti and eggs. Have you ever wondered what you should do or not do after vandalism at your commercial property or office? Check out the tips below to find out more!


  1. Hose or wash egg or other residue damage from building exterior as soon as possible. This will reduce the smell and stains. 
  2. Carefully vacuum glass particles from carpets and upholstery. 
  3. Save containers revealing the ingredients of products used in vandalism damage. 
  4. Record all damage and photograph when possible with your phone or iPad.


  1. Attempt to remove ink, paint or cosmetic stains. 
  2. Operate damaged lamps or appliances. 
  3. Discard broken or damaged pieces from porcelain, furniture or other contents that may be used for repair. 

We hope you never have to experience vandalism but if you do, give us a call TODAY at 570-546-3500!

SERVPRO cares about our community!

12/1/2020 (Permalink)

Group of baseball players and coaches Our 2020 Little League team, photographed by Wenzel Studios!

SERVPRO of Williamsport/Montoursville takes great pride in our towns and surrounding communities! Every year we donate to a multitude of charities and special events to help the people in our communities. One particular donation we are incredibly proud of is the Montoursville Little League team we sponsor every year!

Montoursville has a rich history with baseball, especially since the Little League World Series is sponsored just a few minutes away! Every year youth from countries around the world join our small community to compete for the Little League World Champion title, and to make their dreams come true! Our own Montoursville youth join little league baseball to learn valuable life skills, make new friends, and have some great athletic fun!

SERVPRO of Williamsport/Montoursville knows that a business is only as good as the support of the wonderful people in the community, and we are so thankful and so proud of our people!

SERVPRO's Guide to Help Through Power Outages

12/1/2020 (Permalink)

Strong storms- which can shatter windows, bash power lines with fallen trees, and cause major flooding- put our homes at risk for losing electricity. A power outage can last minutes, hours, or sometimes days if enough damage has occurred. When we lose power things like keeping your home warm or cool, household chores, personal hygiene and outside communication become a concern. SERVPRO of Williamsport/Montoursville wants to make sure you and your family stay safe during an outage! Here are some tips to help get you through in the event that you experience a power outage: 

Before Losing Power

   Having a fully-powered cellphone or corded land line can be crucial during an emergency, considering the inability to charge your phone or use a cordless phone. Keeping your cellphone use to a minimum will help to preserve the phone’s battery life. Writing down important numbers and addresses of local hospitals or storm shelters on paper is one way to limit cell phone use. For other electronic devices, such as flashlights and radios, keep back-up batteries. As power outages limit your ability to cook or preserve perishable food, be sure to stock cabinets with non-perishable foods such as granola bars or dried fruit. Lastly, if you have any medications that require refrigeration, have a back-up refrigeration plan in place beforehand. Consider a portable or whole-home generator.

During the Power Outage

Generators may be used to temporarily plug in electrical appliance. Though, it is important to remember that generators emit high concentration levels of carbon monoxide, so keeping your generator outside of your home or garage is crucial. If any electrical appliances are not being powered by a generator, make sure that they are unplugged in order to protect them from damage resulting from power surges. Refrain from opening freezer or refrigerator doors so they stay cold inside since they can lose their cool temperatures within hours and potentially spoil the food inside. Finally, it is possible to cook perishable food on a gas stove, but gas stoves should never be used to heat your home. 

Why SERVPRO of Williamsport/Montoursville?

11/6/2020 (Permalink)

Disasters and emergencies happen any time to everyone. There is no predicting when a water damage or fire emergency will strike- ruining plans, holidays, vacations and life in general. 

At SERVPRO of Williamsport/Montoursville, we will make sure whatever nature might throw your way is taken care of by highly trained professionals in a timely manner! Whether it’s water damage, fire damage, storm damage or an issue with mold we are ready to help you through any emergency.

Facing a disaster can be terrifying, and dealing with its effects is very stressful. That’s why we are here for you 24a hours a day, 7 days a week, 365 days a year. We hope to diminish the stress you could be facing with our guarantee. We know the importance of reliability. We are a very trusted and well known company that services the Williamsport, Montoursville and surrounding areas- all the way to Lock Haven! As a family-owned business, we pride ourselves on fast response, doing great work, and taking care of our customers!

Take a look at what our amazing customers have to say about us here in our testimonials: Customer Testimonials.

Call SERVPRO of Williamsport/Montoursville for any water, fire or mold emergency you might face at 570-546-3500!

Flooding in your Williamsport/Montoursville Area Property?

10/19/2020 (Permalink)

Most people think if they are not in a flood zone they are safe, but flood water damage can happen almost anywhere. Some places are in 100 year flood-zones, some experience flash flooding due to heavy rains or fast snow melt, and some experience hurricanes or other weather phenomenon. Regardless of where the flood stems from, it's essential to know how to handle it properly to ensure minimum damage. If a water damage is not taken care of properly it can result in mold and/or rot to your home.

If you notice your home being flooded, the first thing you want to do is prevent any more water from entering the home. Sump pumps and adequate drainage systems are paramount in preventing water damage to your home. Routinely check to ensure no debris or blockages are preventing your drainage system from guiding the water away from your house. In cases where weather may knock out power, keep a generator ready so that you can ensure your sump pump runs continuously to help prevent flooding.

If you experience a flood in your home or business, call SERVPRO of Williamsport/Montoursville right away. The faster our professionals can get to your home, the quicker the remediation process can begin and the less damage your home will endure.

Insurance Coverage After a Loss

10/17/2020 (Permalink)

When your business experiences a disaster that interrupts your regular business hours you may want to have something in your policy to provide income to you and your staff while the building is being restored. Each business owner will have to assess how much income they produce daily to know how much coverage they need. Having this insurance coverage allows the owner to focus on the consuming task of a restoration process and allows the property vacant to ensure the damages are fixed. During an extensive remediation and repair there could be significant time involved in verifying coverages, permits, inspections and delays due to weather. 

Call your agent to review your coverages on an annual basis to ensure when the time arises you and your employees are properly covered. 

SERVPRO of Williamsport/Montoursville at 570-546-3500 for your commercial restoration needs. We work directly with your insurance adjusters to ensure the process goes as painlessly as possible, and to get you and your employees back to running your business quickly and safely.

Common Causes of Electrical Fires

10/8/2020 (Permalink)

Electrical issues are often invisible culprits, erupting in electrical fires, which account for a significant margin of all residential fires. Electrical fires are most common during the cold, dark winter months due to increased use of heating systems as well as light fixtures. Understanding what causes electrical fires can help you to prevent them from igniting in your home.

Common Causes of Electrical Fires

Electrical wires being torn or frayed is one of the main causes of an electrical fire. When plugged into outlets, appliances with frayed wires can relocate heat to nearby combustible items such as curtains and rugs, which can catch fire. Refrain from running faulty cords under or on top of rugs in order to prevent carpets from igniting.

Be sure to utilize the correct wattage bulb in your light fixtures, as installing a bulb with a higher wattage than what is recommended for the fixture can cause a fire. Make sure to also keep combustible items off lightbulbs, as the contact with the bulb can cause the item to overheat and subsequently ignite.

Using extension cords to power appliances may be convenient, but they can increase the risk of an electrical fire igniting because they are only temporary devices for wiring. All major electrical appliances should be plugged into wall outlets to prevent extension cords from creating electrical shock or igniting fires.

Modern electrical appliances can be problematic if your home was not built within the last 20 years or if your electrical system hasn't been updated. The older breakers may be worn out or not have enough amperage to handle the load your newer appliances require.

SERVPRO Large Loss to the Rescue!

10/8/2020 (Permalink)

Experiencing a large loss can be even more devastating. You might not even know where to begin. If you experience a large loss in the SERVPRO of Montoursville/Williamsport service area, make sure you give us a call right away at 570-546-3500! We have large loss emergency response teams on standby to handle any water, fire or mold emergencies that may be on a large scale. No job is too big!

Our large loss teams come from several large cities in Pennsylvania. They are more than qualified to handle any large loss. Each SERVPRO employee is required to attend multiple trainings and become certified in each area of remediation that SERVPRO handles, so you know you will be receiving the highest quality professionals to be remediating your property. 

Everyone has heard of the mold problems some of the locals schools had experienced in pervious years. Our large loss teams assisted us in the remediation of each school, and were praised by the community!

The large loss teams even handle COVID19/coronavirus disinfecting and cleaning. They have all of the equipment and cleaning supplies necessary to handle any size building. SERVPRO Large Loss will treat your property like it was their own, and have everything back up and running in no time! Call us today!

What is a Flood Cut?

10/1/2020 (Permalink)

You may have heard your SERVPRO technician referring to having to flood cut your walls. What does this mean?

This specific technique requires cutting out sections of drywall about a foot above the flood line to inspect the wall behind it. While this process is not always necessary, there are a few circumstances that may require it after a flood occurs.

1. Black Water Floods

When outdoor flooding invades your home from overflowing streams or rivers, it may contain sewage, chemicals or dead animal carcasses. This water can be considered contaminated and is known as black water. A flood cut is usually necessary when this type of flooding occurs because your home’s drywall and any insulation behind it may be affected by the dirty water and may need replacing.

2. Wet Insulation

Flood technicians may perform a flood cut and tear out sections of drywall if they believe any insulation behind your home’s walls has water damage. Because insulation cannot be properly dried, a flood cut may be needed to remove any wet material. Once the interior wall is cleaned and dried, new insulation can be installed.

3. Mold Growth

After flooding, mold can begin to grow behind interior walls and spread quickly if it is not addressed. Flood technicians may perform a flood cut to check for mold and treat the area if any is found. Because mold does not need sunlight to grow, it can spread from interior walls to other areas and cause an unpleasant odor in your home. A flood cut can prevent this and keep mold at bay.

Water Damage Inspection

9/30/2020 (Permalink)

When your home or business experiences a water damage or flood situation, make sure you call SERVPRO of Williamsport/Montoursville! Our highly trained and professional staff of technicians will know exactly how to handle your water remediation.

Once on scene our technicians will inspect all affected areas for moisture and damage, take moisture readings to ensure they are setting the appropriate type and correct amount of drying equipment, take pictures of the affected rooms and sketch the rooms. There will be forms that will need to be signed before work can begin. All of these things are necessary for your insurance company. Equipment will be set based on the amount of moisture in a certain area. Our technicians come equipped with air movers, dehumidifiers, and in some cases may need to use air scrubbers (for mold or other contaminates). After extraction, demolition (if that is necessary) and drying equipment is placed, our technicians will return every day to monitor our equipment and take moisture readings to ensure that your property is drying quickly and adequately. Once dry, the technicians will pull all equipment. 

If you have any questions, our technicians will be able to answer them for you. Each technician is trained by IICRC guidelines which require many hours of certification and classes. SERVPRO of Williamsport/Montoursville will make your water damage "Like it never even happened."

Fire in your Williamsport Area Home?

9/28/2020 (Permalink)

Have you or someone you know experienced a fire loss in your Williamsport Area home? Our SERVPRO experts want you to know what to do if you have. Follow these DO's and DON'Ts to help reduce damage and increase the chances of a successful restoration.


  • Limit movement in the home to prevent soot particles from being embedded into carpet and avoid tracking.
  • Keep your hands clean. Soot on your hands can further soil upholstery, walls, and woodworking.
  • If electricity is off, empty the freezer and refrigerator completely and prop doors open to help prevent odor.
  • Wipe soot form metal kitchen and bathroom faucets, trim, and appliances.
  • If heat is off during winter months, pour RV antifreeze in sinks, toilet bowls, and holding tanks, and tubs to avoid freezing pipes and fixtures.
  • Remove soot particles from plants with a damp cloth.
  • Change HVAC filter, but leave it off until a trained professional can check the system.
  • Tape double layers of cheesecloth over air registers to stop particles of soot from getting in our our of the HVAC system.


  • Don't attempt to wash any walls or painted surfaces on your own.
    Don't attempt to shampoo carpet, rugs, or upholstered furniture.
  • Don't attempt to clean any electrical appliances (TV sets, radios, etc.) that may have been closet to fire, heat, or water without first consulting an authorized repair service.
  • Don't consume any food or beverages that may have been stored close to fire, heat, or water (they may be contaminated.).
  • Don't turn on ceiling fixtures if ceiling is wet or has experienced any fire damage. Wiring may be wet or damaged and cause electrical shock and air movement may create secondary damage.
  • Don't send garments to the dry cleaner. Improper cleaning may set in smoke stains odor.

What NOT to do after a fire

9/23/2020 (Permalink)

Having a fire rip through your home or business can be devastating. It makes sense that you may want to search through the rubble for any personal items as a form of security and familiarity in your difficult time, but you may be putting yourself at risk of post-fire related illnesses due to the smoke and soot, as well as potentially further damaging your property.

Things NOT to Do Before Contacting SERVPRO:

  • Do not attempt to wash any furniture, walls or painted surfaces
  • Touch as little as possible as it could further set the soot and smoke into surfaces and possessions
  • Do not shampoo or clean any carpet or upholstered furniture
  • Do not attempt to use or clean any electrical appliance
  • Do not consume any food or beverages that were stored close to the fire
  • Do not turn on ceiling fixtures that could be wet or could have had internal wiring damage due to heat or fire
  • Do not send garments to the dry cleaner because some cleaning methods they use can set in the smoke odor (ask your local SERVPRO about their garment cleaning process or if they have any recommendations)

Fires can happen at any time, and they can be stressful to work through.  Give us a call at SERVPRO of Williamsport/Montoursville at (570) 546-3500 and let us take some of the worry off your shoulders!

Brrr... Chilly Evenings in North Central PA

9/23/2020 (Permalink)

As most of you have noticed, the evening temperature in North Central PA are dropping- quickly! We've even seen some frost already! You've probably been tempted to turn on your heat (if you haven't already). Here at SERVPRO of Williamsport / Montoursville we want you and your property to be kept safe, so we want to make sure you know these chimney fire safety tips:

  • Schedule an annual chimney check. Have chimneys inspected annually, and cleaned as necessary, by a qualified professional chimney service technician. This reduces the risk of fires and carbon monoxide poisonings due to creosote buildup or obstructions in the chimneys.
  • Keep it clear. Keep tree branches and leaves at least 15 feet away from the top of the chimney.
  • Install a chimney cap to keep debris, rain, snow and animals out of the chimney.
  • Choose the right fuel. For burning firewood in wood stoves or fireplaces, choose well-seasoned wood that has been split, stacked, and dried for eight to 12 months and stored in a covered and elevated location. Never burn Christmas trees or treated wood in your fireplace or wood stove.
  • Only burn wood. Crates, lumber, construction scraps, painted wood, or other treated wood releases chemicals into your home, compromising your air quality.
  • Build it right. Place firewood or firelogs at the rear of the fireplace
  • Keep the hearth area clear. Combustible material too close to the fireplace, or to a wood stove, could easily catch fire. Keep furniture at least 36” away from the hearth.
  • Use a fireplace screen. Use metal mesh or a screen in front of the fireplace to catch flying sparks that could ignite or burn holes in the carpet or flooring.
  • Install smoke and carbon monoxide detectors. Place detectors throughout the house and check batteries in the spring and fall. When you change your clocks for Daylight Savings Time, remember to check your batteries.
  • Never leave a fire unattended. Before turning in for the evening, be sure that the fire is fully extinguished. Supervise children and pets closely around wood stoves and fireplaces.

In the unfortunate event that you or someone you know experiences a chimney fire, please call SERVPRO of Williamsport / Montoursville so we can get you and your home looking "Like it never even happened."

Natural Gas: The Upcoming Heat Trend

9/23/2020 (Permalink)

The natural gas trend is quickly rising for a heating and cooking option. There are many advantages to using natural gas in your home, but as good as it is, it is also inherently dangerous. There is always the risk of a fire or even an explosion. Homeowners should know these important natural gas safety tips.

Smell Gas?

If you smell gas in your home don't turn on any lights as it could cause a gas explosion. Check to make sure the burners on your cook stove are not turned on. If the burners on the stove are off, turn your gas meter off or call your gas company to do it for you. Open all the windows and doors to help the gas fumes escape. Get out of the house and stay out until the gas company can inspect the inside and outside of the home.

Gas Fire In Your Home?
Evacuate your home or business immediately. Call for emergency help. Once the fire has been extinguished, do not re-enter the home until the site is cleared by emergency personnel. Emergency personnel may direct you to call your insurance company to get the remediation process started. Call SERVPRO of Williamsport / Montoursville at 570-546-3500 and our team of highly trained and helpful technicians will know exactly what to do to get you back in your home.

Lock Haven Hospital Fire

9/23/2020 (Permalink)

SERVPRO of Williamsport / Montoursville, as well as other Large Loss SERVPRO Teams began remediation of UPMC Lock Haven after a very large fire broke out on the campus. See some of the news report from The Express in Lock Haven below:

"UPMC Lock Haven Hospital on Cree Drive is closed and all patients have been evacuated after a stubborn fire was discovered at about 9 p.m. Thursday in the boiler room, emitting an acrid, toxic smoke into the air.

Hospital patients were immediately moved to a safe and secure area on the hospital campus, and later in the evening transferred to other facilities, according to UPMC Manager of Communications Tyler Wagner.

“There were 14 patients evacuated. Some were transferred to UPMC Williamsport and UPMC Muncy and some were discharged home,” Wagner said.

Maintenance crews from the hospital were sealing an old passageway underground between the hospital and boiler room on Thursday when the chemical sealant being used apparently had some sort of reaction and started a fire in the boiler room, Wagner explained, as he stood among a crowd of firefighters and hospital officials outside the emergency room entrance.

He said an investigation will further determine the exact cause.

Smoke was detected in the tunnel below the hospital at about 8 p.m. and at 9 p.m. the fire was detected in the same area, he said.

Citizens Hose Fire Chief Norm Wolfrom told The Express that firefighters encountered flames upon arrival.

The fire caused an acrid, toxic smoke, forcing firefighters to don airpacks, frequently rotate into the fire area and take breaks.

More units were called due to the intensity of the smoke, he said.

Ultimately, more than a dozen units from Clinton, Centre and Lycoming counties responded, along with more than 100 firefighters who took turns fighting the fire."

For more information on the fire, follow this link to The Express.

Flooded Home Tips

9/23/2020 (Permalink)

Even if you don't live in a flood zone, there are still ways for your house to be overcome by flood water damage. Some places live in 100 year flood-zones, some experience flash flooding due to heavy rains or fast snow melt, and some experience hurricanes or other weather phenomenon. Regardless of where the flood stems from, it's essential to know how to handle it properly to ensure minimum damage. If a water damage is not taken care of properly it can result in mold and/or rot to your home.

If you notice your home being flooded, the first thing you want to do is prevent any more water from entering the home. Sump pumps and adequate drainage systems are paramount in preventing water damage to your home. Routinely check to ensure no debris or blockages are preventing your drainage system from guiding the water away from your house. In cases where weather may knock out power, keep a generator ready so that you can ensure your sump pump runs continuously to help prevent flooding.

If you experience a flood in your home or business, call SERVPRO of Williamsport/Montoursville right away. The faster our professionals can get to your home, the quicker the remediation process can begin and less damage your home will endure.

Highly Trained Staff!

12/23/2019 (Permalink)

Our SERVPRO of Williamsport/Montoursville staff is highly trained in all types of property damage restoration. From initial and ongoing training at SERVPRO’s Corporate Training Facility to regular IICRC industry certifications, our technicians are equipped with the knowledge to restore your property. Our training program includes the following:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

IICRC Training and Certification

The Institute of Inspection Cleaning and Restoration Certification (IICRC) certifies and sets the standards for the cleaning and restoration industries. Our professionals study IICRC standards and best practices in water restoration, fire restoration, mold remediation, carpet and upholstery cleaning, biohazard and vandalism remediation, and other cleaning and restoration courses.

Employee Certification Training

The Employee Certification Training is a voluntary, self-paced program designed for SERVPRO Franchise employees. Certification is awarded after successful completion of course materials and an examination. Modules include:

  • Crew Training
  • Fire Restoration
  • Water Restoration
  • Carpet & Upholstery Cleaning

Initial Franchise Training

A 15-day hands-on course at the SERVPRO Corporate Training Facility is the foundation of the SERVPRO training program. This course is primarily for new Franchise owners and covers many restoration topics:

  • Fire Restoration
  • Water Restoration
  • Carpet & Upholstery Cleaning
  • Mold Mitigation


All of our staff have access to web-based training. This voluntary program is designed to be an ongoing, self-paced coaching series for a Franchise's employees. Video presentations and support materials are followed by a knowledge test at the end of each module. This keeps our technicians and office staff up to speed on industry standards and the professional quality you expect.

Continuing Education Classes

SERVPRO of Williamsport/Montoursville offers both credit and noncredit courses for insurance agents, insurance adjusters, real estate professionals, and Franchise staff. These programs are designed to improve knowledge of emergency mitigation. Courses include:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Understanding Mold in the Restoration Industry
  • Restorative Drying for Loss Control
  • Mitigation Awareness Response Seminar (non-credit course)

Give us call today, and let our knowledgeable staff take care of your property damage!

Winter Storm Preparation for Business Owners

12/9/2019 (Permalink)

When owning a business, there are many factors to consider to keep your employees safe and happy. Winter weather can lead to dangerous work or travel conditions. An ice or snow storm can lead to property damage or employees unable to use the workplace. Here are three essentials tips for making these winter nuisances more manageable.

1. Know What You Are Up Against

Winter weather varies greatly depending on any seasonal weather phenomena or advancing air fronts. There are several types of winter storms. A blizzard is the most dangerous because of extremely limited visibility, frigid wind chill and dangerously strong winds. An ice storm may not sound as dangerous like a blizzard, but it can lead to a power outage, frozen pipe burst or employee harm.

Luckily, weather services offer a winter storm warning. You have at least twelve hours to prepare. There are also “winter storm watches” that should still be heeded even though it’s only a chance of a snow storm. The weather forecast is one of the most helpful prevention tools.

2. Keep the Building Secure From Weather Threats

An inspection by yourself or a professional during the early winter can catch potential hazards. Leaks and cracks in the structure could lead to collapse from heavy snow or harsh winds. Computers should be secured and backed up in case of sudden or extended power loss. If it’s safe to do so during winter, snow and ice should consistently be removed from roofs and sidewalks.

3. Plan Ahead and Know Whom to Call

A major snow storm is likely disruptive and needs an actionable plan. Employees should be informed of any potential to work from home instead of risking the roads. A local storm damage restoration company should be kept in a contact list of emergency services, so you can treat severe weather damage or stop any minor damage from deteriorating. Things can be kept both functional and safe by acting early. After all, preparation is much cheaper than reparation.

Hardwood Floor Drying

12/5/2019 (Permalink)

Black floor drying mats on hardwood floor SERVPRO is fully equipped for your hardwood floor water damage!

Most people think that once their hardwood floors sustain a water damage, they're ruined. That's not necessarily true! When your hardwood floors are damaged by water call SERVPRO of Williamsport/Montoursville. We have the professional equipment and training to give saving your hardwood floors a fighting chance.

Hardwood floor drying systems include mats, air movers, and dehumidification equipment that remove the water trapped by the flooring.  You need to make sure to call us immediately, because the trick to being able to save the flooring is speed.  Quick extraction of standing water and quick setting of the floor system is key. If too much warping of the wood has taken place it is hard to bring the wood back to its original state.  When water damage occurs to any hardwood flooring our technicians will come do a moisture check of the floor to ensure that all wet areas are accounted for- especially the ones you can't see! Once the water is extracted and drying equipment is set, our technicians will return and monitor the equipment and take moisture readings every day to make sure the flooring is dry and there is not any unwanted moisture trapped under the floor that could cause further damage. 

No job is too big- SERVPRO has the equipment for residential losses AND large commercial wood floors like those that are installed in gymnasiums. Call SERVPRO of Williamsport/Montoursville today at (570)546-3500 if your hardwood floors experience a water damage, and let us save your flooring!

Know Your Winter Storms

12/5/2019 (Permalink)

A winter storm is an event in which varieties of precipitation are formed that only occur at low temperatures, such as snow or sleet, or a rainstorm where ground temperatures are low enough to allow ice to form (i.e. freezing rain). In temperate continental climates, these storms are not necessarily restricted to the winter season, but may occur in the late autumn and early spring as well. Very rarely, they may form in summer, though it would have to be an abnormally cold summer, such as the summer of 1816 in the Northeastern United States.


  • Snowstorms are storms where large amounts of snow fall. This is the most common storm people think of when they think "winter storm"
  • Graupel is otherwise known as snow pellets. Ice crystals fall through a cloud of super-cooled droplets—minute cloud droplets that have fallen below freezing temperature but have not frozen. The ice crystal plows into the super-cooled droplets and they immediately freeze to it.
  • Ice Pellets are commonly referred to as sleet. Out ahead of the passage of a warm front, falling snow may partially melt and refreeze into a frozen rain drop before it reaches the ground. Because it is easily seen and does not accumulate ice, it is not as dangerous as freezing rain.
  • Rime is a milky white accumulation of super-cooled cloud or fog droplets that freeze when they strike an object that has a temperature of 32 °F (0 °C), the freezing point of water. The process is called riming when super-cooled cloud droplets attach to ice crystals in the formation of graupel. Rime ice can pose a hazard to an airliner when it forms on a wing as an aircraft flies through a cloud of super-cooled droplets.

See more Winter Storm Information here.

Holiday Safety Tips

12/4/2019 (Permalink)

Toy factory decorations with elves and lights Toy Factory decorations on beloved Candy Cane Lane in Duboistown, PA (outside of South Williamsport, PA).

'Tis the season to be jolly- and SERVPRO of Williamsport/Montoursville wants to help ensure you stay that way! Here are some decorating tips to help so you and your family experience a safe holiday season:

  • Inspect your holiday lights every year before you put them up.
  • Throw away any light strands that have frayed or pinched wires.
  • A dry tree can catch on fire more easily. Water your Christmas tree every day 
  • Use battery-operated flameless candles, that look, smell and feel like real candles. 
  • Make sure any lit candles are in stable holders and place them where they cannot be knocked down easily
  • Don't overload electrical outlets
  • Stockings are hung with care at least 3 ft above a heat source
  • Turn off decorations when leaving the house, or going to bed
  • Never leave cooking food unattended
  • Have your chimney inspected to see if it needs cleaning
  • Put a screen on your fireplace to avoid any embers falling onto the carpet or floor

Happy Holidays from all of us at SERVPRO!

IICRC Certified Firm

12/4/2019 (Permalink)

SERVPRO of Williamsport/Montoursville is an IICRC Certified firm and we follow strict IICRC guidelines. What's that mean? The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. 

IICRC Certified Firms Guidelines Are:

  • Present accurate information to consumers and conduct business with honesty and integrity.
  • Require a technician on all jobs who has been formally trained and passed all required tests.
  • Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.
  • Maintain liability insurance to protect all parties in the event of an accident.
  • Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes and accept the conclusions and recommendations of arbitration.

The IICRC has been the driving force in establishing the industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of expert manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

Commercial Cleaning

12/4/2019 (Permalink)

SERVPRO of Williamsport/Montoursville is not just a water, fire and mold restoration company, we also offer cleaning services to homes and commercial properties. Commercial cleaning can range from cleaning restaurant kitchens to removing bio-hazard contaminants. Our technicians are highly trained, professional and thorough, and will do all they can to ensure that your business gets back to running properly. Our commercial cleaning services include the following:

  • Air Ducts and HVAC
  • Biohazard and Sewage
  • Trauma and Crime Scene
  • Carpet and Upholstery
  • Ceilings, Walls, and Hard Floors
  • Odor Removal and Deodorization
  • Vandalism

Source : www.IICRC.org

We follow strict IICRC guidelines which ensures you get the best quality of service from the highest trained professionals. When your commercial property needs a deep cleaning, or some kids get a little destructive with their "fun", or a tragedy strikes, or even when you just need maintenance like duct cleaning performed, call SERVPRO of Williamsport/Montoursville at (570) 546-3500. 

Commercial Insurance

12/3/2019 (Permalink)

Owning a business in the Williamsport / Montoursville area requires business insurance to ensure protection from a variety of potential problems. Basic property insurance is a must, but you also may benefit from flood or storm insurance. While your insurance agent is able to advise you on the policies that you should include in your commercial package, it doesn't hurt to have an overview of the information before you meet with him or her.

Types of Coverage

  • Property insurance – covers general repairs, such as water damage from leaks caused by accidents or external factors
  • Flood insurance – covers more extensive damage caused by prolonged rainfall, overflowing rivers and streams, and breaking dams or levees.
  • Storm insurance – covers damage from wind, hail or other elements of the specific storms listed in the policy

You may also consider a business continuity policy so that you have the working capital to stay afloat while storm remediation experts are working to return your building to an inhabitable space.

Also, it is important to keep in mind that insurance policies can have different types of deductibles. Many plans have dollar deductibles, which requires a specific amount stated in the policy must be paid by the insured. These deductibles are often determined by the standard rate for the area, and raising the amount may result in lower premiums for the policy. A percentage deductible is sometimes used in storm and flood policies to lower the risk for the insurance company. Because the damage covered by these policies tends to be large, so do the payouts. This deductible depends on a percentage of the property's overall value.

When shopping for commercial insurance coverage, a basic property policy isn't enough to cover everything that might come your way. It's a good idea to add additional policies, such as flood and storm insurance, so that you can be confident that you will be able to overcome any damage that happens to your property.

Tips to Keep Your Pipes From Freezing

12/3/2019 (Permalink)

Winter is coming, and with it, freezing temperatures! Waking up on a freezing cold morning to having your plumbing pipes frozen is something that no one wants to experience. SERVPRO of Williamsport / Montoursville wants to give you few things that you can do to avoid a catastrophic issue in your home:

  • Make sure your pipes are well-insulated
  • Open cabinets to expose plumbing to more heat
  • Keep garage door closed to keep the cold air out
  • Let faucets drip slightly since moving water doesn't freeze as quickly
  • Ensure that any cracks or holes from the outside of the house are sealed
  • Turn up the heat!
  • Open interior doors to allow the heat to circulate
  • Seal crawl space openings
  • Apply heat tape to exposed pipes for a little extra heat

If your home or business experiences frozen pipes, call our office immediately at (570) 546-3500!

OSHA Commercial Evacuation Guidelines

11/22/2019 (Permalink)

Disaster can strike anywhere at any time and SERVPRO of Williamsport/Montoursville wants you to be prepared to ensure safety for you, your coworkers and your property. Below is an explanation from OSHA on when it is time for you to evacuate the building following a fire, smoke, water, or gas leak:

"In the event of an emergency, local emergency officials may order you to evacuate your premises. In some cases, they may instruct you to shut off the water, gas, and electricity. If you have access to radio or television, listen to newscasts to keep informed and follow whatever official orders you receive.

In other cases, a designated person within your business should be responsible for making the decision to evacuate or shut down operations. Protecting the health and safety of everyone in the facility should be the first priority. In the event of a fire, an immediate evacuation to a predetermined area away from the facility is the best way to protect employees. On the other hand, evacuating employees may not be the best response to an emergency such as a toxic gas release at a facility across town from your business.

The type of building you work in may be a factor in your decision. Most buildings are vulnerable to the effects of disasters such as tornadoes, earthquakes, floods, or explosions. The extent of the damage depends on the type of emergency and the building’s construction. Modern factories and office buildings, for example, are framed in steel and are structurally more sound than neighborhood business premises may be. In a disaster such as a major earthquake or explosion, however, nearly every type of structure will be affected. Some buildings will collapse and others will be left with weakened floors and walls."

View the full text here: OSHA

Signs Your Sump Pump is Failing

11/22/2019 (Permalink)

SERVPRO of Williamsport/Montoursville is here for all your water damage needs- but we want you to know the signs of sump pump failure so you can avoid any unnecessary water damages to your home or property. Here are a few things to look for:

  • Stuck Switch- The most common problem is when a switch gets “stuck”. If the float switch becomes stuck it is ineffective. This can happen very easily if the sump pit becomes dirty. Keeping it clean and regularly running fresh water through the pit can decrease the likelihood of a switch getting stuck.
  • Power Failure- A power outage combined with a storm that causes flooding can be a stressful combination for property owners. Having a battery powered backup pump installed can help to mitigate the risk of a sump pump failure due to lack of power.
  • Frozen or Clogged Discharge Lines- When the sump pump's discharge line is frozen or clogged with debris, any water in the discharge line will flow back down the pipe and can flood your basement. Although you can’t completely prevent pipes from freezing, testing your pump on a weekly basis will alert you to a problem more quickly and allow you to find a solution prior to a flooding incident. 
  • Old Age- Wear and tear after a period of years can decrease the effectiveness of a sump pump. Most manufacturers recommend replacing your sump pump every 7-10 years in order to ensure it is properly working. 
  • Improper Installation- This does not happen often, but another reason why sump pumps can fail is an improper installation. If you have checked for the above reasons and are still perplexed, you may want to have your sump pump installation looked over to make sure it was installed correctly in the first place.

2019-2020 Farmer's Almanac Winter Predictions!

11/21/2019 (Permalink)

Map of the Appalachian region This region is considered the Appalachian Region (not pictured down past Virginia).

The Farmer's Almanac predictions are in for the winter of 2019-2020! SERVPRO of Williamsport/Montoursville wants you to be prepared with this information- which is 80.5% accurate! Here is the prediction for the Appalachian Region of the United States according to Almanac:

How Cold?:

In the U.S., prepare to shiver with below-normal winter temperatures from the Heartland westward to the Pacific and in the Desert Southwest, Pacific Southwest, and Hawaii but above normal winter temperatures elsewhere. The cold will continue through Valentine’s Day—providing the perfect excuse to stay indoors and snuggle! But be warned: Winter will not be over yet!

For some parts of the country, frigid and frosty conditions will last well into spring, bringing little relief to the winter-weary. “This could feel like the never-ending winter, particularly in the Midwest and east to the Ohio Valley and Appalachians, where wintery weather will last well into March and even through the first days of spring,” says Almanac editor Janice Stillman.

As for snow predictions:

The middle of the country and New England can bank on a slush fund, as “more wet than white” conditions will leave sludgy messes that freeze during the overnights. Meanwhile, much of the Deep South will be saturated by soakers. As winter rages, the tip of the nice-berg will be Florida, the Gulf Coast, and Texas, which will bask in pleasant weather.

SERVPRO of Williamsport/Montoursville is here for all of your storm and freezing weather damages. Call us at (570) 546-3500!

Commercial Carpet Cleaning

11/21/2019 (Permalink)

SERVPRO of Williamsport/Montoursville offers professional carpet cleaning to both residential AND carpet cleaning. Keeping carpets cleaned and looking like new is no ordinary feat, so here are some tips:

~Purchase a properly sized entry mat- the bigger, the better.  There must be room for at least two steps to sufficiently wipe soil from feet, leaving it on the mat. A carpet with a nylon face and vinyl back is best for moisture and oils absorption and collecting a majority of the particle soil. The IICRC suggests a rental mat, since that guarantees frequent maintenance. Place entry mats on hard surfaces rather than on carpet where they can trap moisture

~Ensure vacuuming is done daily. The sooner you collect soils from the surface, the easier it is to remove them. For most carpet, you should use an upright vacuum with brush agitator. The wider the head, the more efficient.

~Deep cleaning should be accomplished on at least a semi-annual basis. This is also dependent on traffic and daily maintenance. At a minimum, some attention should be given to primary entryways on a quarterly basis.

~Treating spots immediately ensures that most can be removed with plain warm water and very little mild detergent.

~Use high-efficiency double-lined poly-fiber collection bags. This reduces periodic maintenance such as dusting of furniture, heating, ventilation and air conditioning (HVAC) filter exchange.

~Make sure the HVAC system is slightly positively pressurized as well, which means that air is going out when doors are opened, rather than being sucked in. Proper air exchange rates can be calibrated according to ASHRAE regulations for the building with a trained HVAC contractor.

~Ensure proper air filtration through the HVAC System. High-efficiency pleated filters, rather than inexpensive fiberglass filters, are recommended.

The Science of Drying

11/18/2019 (Permalink)

Most people have never heard of Psychrometry. Psychrometry is the science behind the determination of physical and thermodynamic properties of gas-vapor mixtures- in this case, air and water. While your initial reaction may be to grab a few towels to mop up the mess and place a fan or two around the damaged area, the technicians at SERVPRO of Williamsport/Montoursville are trained in the science of drying and are required to follow strict industry approved standards to help lower the chances of any secondary damages. Our technicians will:

~Use moisture meters to inspect all areas of the structure to detect all moisture to ensure all affected areas are remediated.

~Measure how much moisture is in any wet areas and monitor those areas throughout the process to ensure everything is drying properly.

~Use professional grade equipment to ensure proper drying in the quickest possible time. 

SERVPRO of Williamsport/Montoursville has the knowledge, experience and equipment to ensure your structure dries properly which includes hardwood floor drying mats, equipment for tough-to-reach spaces inside walls, and much more.  Our technicians also use state-of-the-art monitoring equipment and a proven scientific process to help speed the drying of your home or business.

Along with highly trained technicians and professional grade equipment, SERVPRO® has developed DryBook™: a proprietary tool that provides real-time documentation and updates on the drying process and helps ensure industry drying requirements are met. With DryBook™ Mobile, you know exactly where your property is in the drying process.

Make SERVPRO of Williamsport/Montoursville your preferred remediation company- we'll handle your loss with professional, our highly trained technicians and advanced equipment to take the worry off your shoulders!

The Water You Don't See

11/18/2019 (Permalink)

Thermal fogger and fogging solution SERVPRO uses foggers to help decontaminate and deodorize areas.

Even small water damages have the potential to cause serious structural and indoor air quality issues. The key to avoiding costly future restoration is to handle every water problem as a real threat to your property. Make SERVPRO of Williamsport/Montoursville your first call! Quick response time is crucial, and we here at SERVPRO pride ourselves on rapidly arriving on scene to handle your damages!

Another important factor in remediating even the smallest jobs is the professional equipment SERVPRO of Williamsport/Montoursville has loaded and prepared for your emergency. We have:

  • Moisture Sensors which are used to detect moisture in carpets, baseboards and walls.
  • Moisture Meters which are used to determine the actual moisture content of various materials. The moisture tester provides accurate readings so we can provide you with the best quality drying necessary
  • Thermohygrometers measure temperature and relative humidity.
  • Ultra Low-Volume (ULV) Foggers which atomize liquid deodorizing agents, producing a fine mist that can easily penetrate the site where odor-causing residues may accumulate. This device can also be used to inject antimicrobial agents into wall cavities and other hard-to-reach areas.
  • Thermal Foggers dispense solvent-based products by creating a dense fog. The fog consists of tiny particles of deodorant solution that attach to and neutralize odor causing particles.

The bottom line? SERVPRO® of Williamsport/Montoursville has the training and equipment to help make your emergency “Like it never even happened.”

SERVPRO of Williamspor/Montoursville is the Leading Restoration Company in the Area!

11/12/2019 (Permalink)


It is important that you trust the cleaning and restoration of your home or business and your contents to a company that has technicians who are highly trained and certified in all areas of remediation. Our technicians here at SERVPRO of Williamsport/Montoursville undergo extensive educational instruction in the restoration sciences and learn the latest techniques used in tandem with technologically advanced equipment for the best outcome on every job they do.

Availability is another crucial issue in choosing a mitigation company. The longer the damage in your home sits, the greater the loss to your property and belongings. SERVPRO technicians have a commitment to 24-hour a day/7 days a week service- no matter when the loss happens; they arrive quickly to prevent further damage.

SERVPRO of Williamsport/Montoursville stands ready to assist with the cleanup and restoration from any fire, storm, water or mold damage. Call us 570-546-3500 for your emergency! 

Why Call SERVPRO of Williamsport/Montoursville After a Fire Loss?

11/12/2019 (Permalink)

Black soot and streaks on white toilet, wood cabinet and door, and floor This home in Trout Run, PA sustained heavy smoke and soot damage after a fire loss.

You might think that you can do a good job at cleaning smoke and soot by yourself without any previous knowledge or training, but this can lead to you causing further damage to your property. The best thing to do is call the experienced SERVPRO professionals to remediate the damage.

After a fire, your property is left with lingering smoke that can be harmful to your health and property. The best thing to do is to clean smoke immediately. If you ignore it, the smoke will cause massive damage on your property which will require more money. If the smoke is not cleaned as soon as possible, the items that will be most affected are the drapes, carpets, upholstery and walls because they will become permanently discolored. Glass will become extremely etched and metals will tarnish which will require replacement.

One of the advantages of using the technicians of SERVPRO of Williamsport/Montoursville to clean the smoke and soot is that we have specialized tools which are crucial in eliminating smoke. These are tools include extractors, rotary scrubbers, and wet cleaning tools. Our technicians are highly trained and certified in all aspects of fire restoration.

Please call SERVPRO of Williamsport/Montoursville at (570) 546-3500 if you or someone you know experiences a fire loss.

Emergency Ready Program

11/6/2019 (Permalink)

Orange SERVPRO house over the words "emergency ready program" SERVPRO will build and Emergency Ready Program suited just for you!

SERVPRO of Williamsport/Montoursville is a full service commercial restoration firm. We specialize in drying, cleaning and decontamination needs. Our approach uses a collaborative method to reduce operational risks, minimize downtime and save you money in order to get your business up and running after a disaster.

Consider the statistic that 50% of businesses who suffer a major disaster will never reopen. Of the businesses that reopened, most of them had a plan in place.

Several questions a business owner should consider:

Do your employees know your chain-of-command?

Do your teams know where your water shut-offs are?

Would your employees be able to direct first-responders?

The actions taken in the initial minutes of an emergency are critical. A prompt warning to employees to evacuate, shelter or lockdown can save lives. A call for help to public emergency services that provides full and accurate information will help the dispatcher send the right responders and equipment. An employee trained to administer first aid or perform CPR can be lifesaving. Action by employees with knowledge of building and process systems can help control a leak and minimize damage to the facility and the environment.

Thankfully, SERVPRO of Williamsport/Montoursville has an excellent system in place to help streamline your emergency response plan. With the Emergency Ready Program we will help you create a functional cloud based data set that can be used for things like staff emergency manuals, emergency contact information and building emergency critical information. Because disasters can happen when you are away, your team will have all of this data wherever you need it, with a push of a button.

To strategically align your building operations to make sure you have the help you need in an emergency, give us a call today. The consultation and Emergency Readiness Program is offered at no cost to your facility, give us a call at 570-546-3500.

Rental Property Fire Facts

10/17/2019 (Permalink)

Fire flames and smoke coming from a house Apartments on fire near Williamsport, PA

Fires at rental properties can be confusing for all involved. Here at SERVPRO of Williamsport / Montoursville, we want to try to help make this process as easy as possible. Here is some information that may help.

3 Facts About Fire Damage at a Rental Property

1. Property Owners are Responsible for Structural Damage

The owner of the property is responsible for covering damage caused by fire to the property itself. This includes anything used to build the property, and any contents that may have been included. These are covered under the property owner's home-owner's insurance.

2. Tenants are Responsible for Their Contents

These contents include clothing, furniture they brought into the home with them, electronic devices, and personal effects. This is likely to be the case regardless of the cause of a fire. It is important that renters have Renter's insurance to ensure the costs are covered. Tenants should make sure that that the policy they choose will cover replacement costs and not actual value with depreciation.

3. Renters Insurance Can Also Cover Additional Costs

Renters insurance policies may also provide a limited amount of liability coverage for negligence as well as injuries or property damage suffered by third parties. These policies may also help to offset a variety of other expenses such as additional living costs or the cost of temporary relocation.

Halloween Fire Safety Tips

10/8/2019 (Permalink)

Fire safety tips with jack-o-lanterns and a haunted house Halloween fire safety tips

October- it is FINALLY Spooky Month! Halloween is a longtime holiday celebrated on October 31 of every year.  It started many years ago when the Celtic people would light bonfires and dress in costumes to keep ghosts away. Over time it has developed into a fun, festive holiday celebrated in several countries with costume wearing, trick-or-treating and festivals.

While celebrating this year, SERVPRO of Williamsport / Montoursville wants everyone to practice fire safety with these important tips from the NFPA: 

  • Use a battery-operated candle or glow stick in jack-o-lanterns
  • When choosing costumes, stay away from long trailing fabric
  • Teach children to stay away from open flames, including jack-o-lanterns with candles in them.
  • Dried flowers, cornstalks, and crepe paper catch fire easily. Keep all decorations away from open flames and other heat sources like light bulbs and heaters
  • Provide children with flashlights to carry for lighting or glow sticks as part of their costume. 
  • Remember to keep exits clear of decorations so nothing blocks escape routes. Make sure all smoke alarms are working.

Find more information here: http://www.nfpa.org/halloween

Commercial Duct Cleaning

10/8/2019 (Permalink)

Do you own a business or manage a commercial property in Williamsport, Montoursville or the surrounding areas?  SERVPRO of Williamsport / Montoursville cleans and deodorizes the ducting at commercial properties as well as residential!  With our high tech equipment and highly trained technicians, we can handle any size job. 

While businesses typically tend to take care to clean and update their heating units many owners often do not realize the importance of having their ducts cleaned yearly.

The benefits of servicing your HVAC unit and having your duct work cleaned include:

  • Helps to restore peak energy efficiency.
  • May help to eliminate offensive odors.
  • Helps reduce the potential for mold growth.
  • Helps prevent the spread of airborne allergens and bacteria.

If you or someone you know owns a business, please contact us! Protect your business and employees! Give SERVPRO of Williamsport / Montoursville a call at 570-546-3500 today, and we will get your business ducting clean and efficient for you!

Facts About Black Mold

9/23/2019 (Permalink)

Black mold spores Black Mold Spores on a HEPA- filter

Everyone always hears about black mold and how scary it can be- well here are some facts about black mold to provide a better understanding:

Stachybotrys chartarum,(/stæki?'b?tr?s/ /t???r't??r?m/, stak-ee-BO-tris char-TARE-?m) also known as black mold or toxic black mold, is a variety of microfungus that produces its conidia in slime heads. It is sometimes found in soil and grain, but the mold is most often detected in cellulose-rich building materials from damp or water-damaged buildings. S. chartarum was originally discovered on the wall of a house in Prague in 1837 by Czech mycologist August Carl Joseph Corda. It requires very high moisture levels in order to grow and is associated with wet gypsum material and wallpaper.


S. chartarum is a slow-growing mold that does not compete well with other molds. It is only rarely found in nature, and seldom encounters the kind of large-scale living environment occasionally produced by human habitation (i.e., large amounts of cellulose, large temperature fluctuations, low nitrogen, no other molds, no sunlight, and ample constant humidity). The spores are only released into the ambient air when the mold is mechanically disturbed, particularly when wet. It is considered an uncommon contaminant of most indoor air.

Not all strains of S. chartarum produce mycotoxins, and under certain conditions some of these lose the ability to produce such toxins over time; the presence of high indoor humidity does not imply that mycotoxin-producing S. chartarum is also present; even intense exposure in a laboratory setting of rats to vapors from walls entirely covered in S. chartarum resulted in few notable biological effects (possibly because the air contained almost no spores, possibly because the walls were not disturbed during the experiment). In another experiment, mice exposed to concentrations of mycotoxins from S. chartarum much greater than a human could obtain in any living environment showed no ill effects. According to one author, "These studies suggest that the concentrations of airborne spores of S. chartarum realistically obtainable in indoor air are too low to produce clinical effects."


Claims of health problems related to this mold have been documented in humans and animals since the 1930s. More recently, S. chartarum has been linked with so-called sick building syndrome. However, the link has not been firmly established in the scientific literature.

In 1994 the US Center for Disease Control verified that a number of infants in Cleveland, Ohio became sick, and some died from pulmonary hemosiderosis (bleeding in the lungs) following exposure to unusually high levels of S. chartarum spores.

In 2007 the journal Veterinary Forum published an article reporting that two cats had died under anesthesia in what is believed to be the first documented case of black mold poisoning in pets. The cats had been living in Florida in a water damaged home. During routine dental procedures both cats experienced severe pulmonary hemorrhage and later died. Blood tests confirmed the presence of a toxin produced by S. chartarum, and severe mold contamination was found in the home.

For more information and sources: https://en.wikipedia.org/wiki/Stachybotrys_chartarum

Important Equipment Information

9/23/2019 (Permalink)

Having a water damage in your home or business can be very stressful. We realize that on top of losing your possessions and having to potentially reconstruct your property, the equipment is noisy and can become bothersome if you remain in your home during the restoration process. When you call SERVPRO of Williamsport / Montoursville to help restore your property after suffering a water damage, our professional technicians will place the appropriate equipment to dry out the area as quickly as possible. It is VERY important to follow our instructions and keep the equipment running at all times. Turning off the air movers and/or dehumidifiers can delay the drying time and can cause further damage to your property such as mold growth. It is also important to note that typically your insurance coverage will only pay for the drying equipment for a specific length of time and needs adjuster approval beyond that time frame. Our highly trained and certified technicians monitor the moisture readings and the equipment daily to determine the appropriate time for removal. If you have any concerns or questions about the drying equipment, be sure to speak to any of our crew members.

Meteorological Fall

9/3/2019 (Permalink)

Meteorological Fall began this weekend!

You may have noticed that meteorologists and climatologists define seasons differently from “regular” or astronomical spring, summer, fall, and winter. So, why do meteorological and astronomical seasons begin and end at different times? In short, it’s because the astronomical seasons are based on the position of Earth in relation to the sun, whereas the meteorological seasons are based on the annual temperature cycle.

In order to know where Astonomical Seasons come from, we need to take a look back in history. People have used observable periodic natural phenomena to mark time for thousands of years. The natural rotation of Earth around the sun forms the basis for the astronomical calendar, in which people throughout history have defined seasons with two solstices and two equinoxes. Earth’s tilt and the sun’s alignment over the equator determine both the solstices and equinoxes.

For Meteorological Seasons, Meteorologists and climatologists break the seasons down into groups of three months based on the way the temperature cycles throughout the years as well as our calendar. Most people think of winter as the coldest time of the year and summer as the warmest time of the year, with spring and fall being the seasons the lead to them. That is what the meteorological seasons are based on. Meteorological spring includes March, April, and May; meteorological summer includes June, July, and August; meteorological fall includes September, October, and November; and meteorological winter includes December, January, and February.

Here's our source!https://www.ncei.noaa.gov/news/meteorological-versus-astronomical-seasons

Hurricane Safety Tips

9/3/2019 (Permalink)

Hurricane Damage Image from ABC News - Go.com of Hurricane Dorain destruction

With hurricane season in full swing and Hurricane Dorain threatening the east coast of the United States this week, SERVPRO of Williamsport/Montoursville wants your to be prepared with these safety tips from the American Red Cross:

How to Prepare Before a Hurricane

Protecting Your Family

  • Talk with your family about what to do if a hurricane strikes. Discussing hurricanes ahead of time helps reduce fear, particularly for younger children
  • Make sure you have access to NOAA radio broadcasts:
  • Search for a NOAA radio app in the Apple Store >> or Google Play>>
  • Purchase a battery-powered or hand-crank NOAA radio in the Red Cross Store
  • Keep insurance policies, documents, and other valuables in a safe-deposit box. You may need quick, easy access to these documents. Keep them in a safe place less likely to be damaged if a hurricane causes flooding. Take pictures on a phone and keep copies of important documents and files on a flashdrive that you can carry with you on your house or car keys.

Protecting Your Pets & Animals

Protecting Your Home

  • Protect windows with permanent storm shutters or invest in one-half inch marine plywood that is pre-cut to fit your doors and windows.
  • Identify a place to store lawn furniture, toys, gardening tools and trash cans (away from stairs and exits) to prevent them from being moved by high winds and possibly hurting someone.
  • Clear loose and clogged rain gutters and downspouts to prevent flooding and unnecessary pressure on the awnings.
  • Remember that standard homeowners insurance doesn’t cover flooding but flood insurance does. Get information at www.FloodSmart.gov.

To find more information, please visit: https://www.redcross.org/get-help/how-to-prepare-for-emergencies/types-of-emergencies/hurricane.html

Found Mold in Your Business or Home? Know What You Are Dealing With.

9/3/2019 (Permalink)

containers holding different kinds of mold spores Picture of Common Types of Mold Taken From https://moldhelpforyou.com/types-of-mold/

Finding mold in your home or commercial property can be scary, but with a little information you can get a better understanding about what you are dealing with.

3 Hazard Classes of Mold

  • Hazard Class A: includes fungi or their metabolic products that are highly hazardous    to health. These fungi or metabolites should not be present in occupied dwellings. Presence of these fungi in occupied buildings requires immediate attention.
  • Hazard class B: includes those fungi which may cause allergic reactions to occupants if present indoors over a long period.
  • Hazard Class C: includes fungi not known to be a hazard to health. Growth of these fungi indoors, however, may cause economic damage and therefore should not be allowed.

Common Molds and Where They Can Be Found

Molds commonly found in kitchens and bathrooms

  • Cladosporium cladosporioides (hazard class B)
  • Cladosporium sphaerospermum (hazard class C)
  • Ulocladium botrytis (hazard class C)
  • Chaetomium globosum (hazard class C)
  • Aspergillus fumigatus (hazard class A)

Molds commonly found on wallpapers

  • Cladosporium sphaerospermum
  • Chaetomium spp., particularly Chaetomium globosum
  • Doratomyces spp (no information on hazard classification)
  • Fusarium spp (hazard class A)
  • Stachybotrys chartarum, commonly called ‘black mold‘ (hazard class A)
  • Trichoderma spp (hazard class B)
  • Scopulariopsis spp (hazard class B)

Molds commonly found on mattresses and carpets

  • Penicillium spp., especially Penicillium chrysogenum (hazard class B) and Penicillium aurantiogriseum (hazard class B)
  • Aspergillus versicolor (hazard class A)
  • Aureobasidium pullulans (hazard class B)
  • Aspergillus repens (no information on hazard classification)
  • Wallemia sebi (hazard class C)
  • Chaetomium spp., particularly Chaetomium globosum
  • Scopulariopsis spp.

Molds commonly found on window frames

  • Aureobasidium pullulans
  • Cladosporium sphaerospermum
  • Ulocladium spp.

Molds commonly found in basement (cellars)

  • Aspergillus versicolor
  • Aspergillus fumigatus
  • Fusarium spp.

If you suspect you have a mold issue in your home or at your business, give SERVPRO of Williamsport/Montoursville a call at (570) 546-3500!

More information at:https://www.moldbacteria.com/mold-types.html

Classes and Categories of Water Damage

9/3/2019 (Permalink)

Water damages can happen anytime and in a  number of different ways. It is easy to think of the worst possible scenario when seeing your property overcome by water, but knowing the different classes and categories of water damages will help you in getting the situation remediated.

Classes of Water Damage

  • Class 1: This is the level with the least amount of damage as it only involves a section of a room that has absorbed only a small bit of moisture.
  • Class 2: This level involves water damage to an entire room that has been absorbed into the walls and carpet/flooring.
  • Class 3: In this level the damage has absorbed up into most of the walls and may have come down through the ceiling or gone down throught the floor into another level. This is the worst level of damage.
  • Class 4: The water damage in class 4 requires special drying methods as it involves hardwood floors, concrete and stone materials.

Categories of Water Damage

  • Category 1: The source of this water is "clean" and is coming from a clean water source such as a toilet tank or a broken pipe. Usually thought of as by "can this be drank safely?".
  • Category 2: This category includes water containing detergents or “grey water”. The water usually comes from washing machines or dishwashers. Water containing urine from an overflowing toilet can also be included in this category.
  • Category 3: The water in category 3 is completely unsanitary water coming from sewage, river floodings and even standing water that started to grow bacteria and mold. This water is dangerous and can cause illness and even death if not handled properly.

In order to know which water type you are experiencing, it is best to let professionals handle it.  Call your local SERVPRO for any help or questions.

Find more information Here: https://www.waterdamageadvisor.com/water-damage/water-restoration/

Which Fire Extinguisher to Use?

9/3/2019 (Permalink)

Chart for which fire extinguisher to use Know your extinguishers and what to use them on!

Most homes or businesses have one or multiple fire extinguishers readily available in case of an emergency. What most people don’t know is that there are actually four different classes of fire extinguishers that work to put out different types of fires. SERVPRO of Williamsport/Montoursville wants to make sure you, your family, and your property stay safe by knowing which fire extinguisher to use.

The classes of extinguishers are labeled as Class A, B, C, and D - each specialized in putting out a different type of fire.

  • Class A extinguishers: best at putting out fires in ordinary combustible materials, such as wood and paper
  • Class B extinguishers: best for use on flammable liquids such as gasoline, oil and grease
  • Class C extinguishers: best for use only on electrically energized fires
  • Class D extinguishers: best for use on flammable metals

Although there are four different classes, most fire extinguishers are sold as a combination of the classes to cover a broader range of fires. Some will be sold as A-B, or even A-B-C. Next time you are at the store shopping for you new extinguisher make sure you keep this information in mind to help you prepare best for any type of fire you may be faced with.

Content provided by: https://www.nationwide.com/fire-extinguisher-safety.jsp

Heating Season Will Be Coming Soon!

8/20/2019 (Permalink)

August is quickly giving way to September, and with that comes the thoughts of preparing for Fall and heating season! SERVPRO of Williamsport/Montoursville provides a first class Air Duct Cleaning service.  Get them cleaned now before the cold season sets in! SERVPRO's cleaning process will remove any unwanted contaminates and general dust from your system making it cleaner and more efficient! 

Call us at (570) 546-3500 to set up your cleaning today!

Own a business or manage a commercial property?  SERVPRO of Williamsport/Montoursville can take care of the ducting at commercial properties as well.  No job is too large.  Every business takes care to clean and update their heating units but often forget to maintain the attached ducting.  In addition, many businesses fail to maintain adequate filtration and, over time, the ducting can become the home for many types of potentially hazardous airborne contaminates. 

Protect your business!  Give us a call at (570) 546-3500!

With the Little League World Series officially starting tomorrow here in its home town of Williamsport, we thought we'd share these interesting facts!

8/13/2019 (Permalink)

Aerial view of the Little League Stadium.

The Little League Baseball World Series is an annual baseball tournament in the eastern United States for children (typically boys) aged 10 to 12 years old.[1][2] Originally called the National Little League Tournament, it was later renamed for the World Series in Major League Baseball. The Series was first held 72 years ago in 1947 and is held every August in South Williamsport, Pennsylvania.[3] (Although the postal address of the organization is in Williamsport, the Series itself is played at Howard J. Lamade Stadium and Volunteer Stadium at the Little League headquarters complex in South Williamsport.)

Initially, only teams from the United States competed in the Series, but it has since become a worldwide tournament. The tournament has gained popular renown, especially in the United States, where games from the Series and even from regional tournaments are broadcast on ESPN. The United States collectively as a country has won a plurality of the series, although from 1969 to 1991 teams from Taiwan dominated the series, winning in 15 out of those 23 years. Taiwan's dominance during those years has been attributed to a national effort to combat its perceived diplomatic isolation around the world.[4] From 2010 to the present, teams from TokyoJapan, have similarly dominated the series, winning five of the last nine matchups.

While the Little League Baseball World Series is frequently referred to as just the Little League World Series, it is actually one of twelve tournaments sponsored by Little League International, in twelve different locations. Each of them brings community teams from different Little League International regions around the world together in baseball (five age divisions), girls' softball (four age divisions), and boys' softball (three divisions). The tournament structure described here is that used for the Little League Baseball World Series. The structure used for the other World Series is similar, but with different regions.


Are Your Recyclables Causing Fires?: A Look At the Causes of Fires in the Waste and Recycling Industries.

8/13/2019 (Permalink)

Fire at Recycling Center in Williamsport, PA 8/12/19.

"According to the NFPA (National Fire Protection Association) between 2009 and 2013: “US fire departments responded to an estimated average of 37,000 fires at industrial or manufacturing properties each year, with annual losses from these fires estimated at 18 civilian deaths, 279 civilian injuries, and $1 billion in direct property damage.” In an article penned by Stephen Watkins, “Preventing the Five Major Causes of Industrial Fires and Explosions” that appeared in Occupational Health & Safety in February of 2017, he states that the five main causes of manufacturing and industrial fires are: (1) hot works; (2) dust explosions; (3) flammable liquids and gasses; (4) faulty equipment and machinery, and; (5) electrical hazards. Although these risks certainly need to be accounted for, there is a proliferation of unique risks that we face in our waste and recycling operations whether you are recycling or processing metals, plastics, waste, metals, chemicals, C&D, paper, rubber, organics and hazardous materials.

In waste & recycling, we know we have numerous spark-developing dangers, like lithium-ion batteries, loaders scratching concrete, shredder sparks, and hot loads possibly caused by mishandled charcoal, fireworks, fertilizers and more. We have seen a number of trends starting to form which include an increase in fires incidents during the summer’s warmer/dryer months as well as holiday spikes due to the increased amount of trash being processes at the end of each calendar year.

Brent Bell, Vice President of Recycling Operations from Waste Management was recently quoted as saying, “it all boils down to recycling the right items the right way.” This can be done by following a few simple rules: 1. Recycle all empty bottles, cans, paper and cardboard 2. Keep food and liquids out of your recycling 3. Keep plastic bags out of your recycling."

(Full story here: https://ifpmag.mdmpublishing.com/is-there-a-fire-epidemic-facing-the-waste-and-recycling-industry/)

Did you know? Fun facts about Williamsport!

8/7/2019 (Permalink)

Aerial View of Williamsport, PA.

Williamsport is a city in, and the county seat of, Lycoming County, Pennsylvania, United States.[6] In 2017, the population was estimated at 28,348. It is the principal city of the Williamsport, Pennsylvania Metropolitan Statistical Area, which has a population of about 114,000.

The city is the cultural, financial, and commercial center of Central Pennsylvania. It is 131 miles (211 km) from Philadelphia, 166 miles (267 km) from Pittsburgh and 85 miles (137 km) from state capital Harrisburg. The city is renowned for its sports, arts scene and food. Williamsport was settled by Americans late in the 18th century, and the town began to prosper due to its lumber industry. By the early 20th century, the town reached the height of its prosperity and the population has since declined by about a third from its peak of around 45,000 in 1950.

As county seat, Williamsport has the county court house, county prison, sheriff's office headquarters and federal courthouse all located in the downtown neighborhood. The city is also home to two institutions the Pennsylvania College of Technology and Lycoming College.

Williamsport is the birthplace of Little League BaseballSouth Williamsport, a town nearby, is the headquarters of Little League Baseball and annually hosts the Little League World Series in late summer. Other points of interest include the Hiawatha riverboatMillionaires' RowPeter J. McGovern Little League Museum, the Community Arts Center, the Genetti Hotel, the Susquehanna Riverwalk and The Gallery at Penn College.

The Holidays are upon Us!

12/21/2018 (Permalink)

The Holidays will be arriving soon and families and loved ones are celebrating together throughout the area! This is one of the best times of the year for seeing the communities and people's families come together. A time for giving, and hope.

The past few years have been unusual years for weather as our area has seen record rainfalls creating heavy water losses and mold issues.  SERVPRO of Williamsport / Montoursville hopes that your family has been spared from these issues but for those who have needed our services, we would like to THANK YOU for making us your first call! Our highly trained technicians and top of the line equipment will get your water or mold issues taken care of so you and your family celebrate the holidays safe and worry free!

SERVPRO of Williamsport / Montoursville would like to take this time to wish you all a safe and Happy Holiday Season!

More than just Emergency Service!!

4/3/2018 (Permalink)

April brings us closer to Spring.  Winter is "trying" to go away!  Time to start thinking about spring cleaning projects and SERVPRO of Williamsport/Montoursville does more than just Emergency Service!  Time to get those Carpets Cleaned after a long messy winter!  Time to have your air ducts cleaned!  How about a good pressure washing of your home?  Give us a call at 570-546-3500 and see how we can help you this Spring!

Another worry that goes with Spring is those those pesky rain storms.  Make sure that your  basement stays dry!  Even exterior ground moisture can have an affect on your finished basement area.  If you see mold, give us a call for an on-site inspection and estimate.  Not only can we resolve your situation but provide valuable information on how to avoid it in the future.  A clean home is a safe home!  Call us at 570-546-3500 for all your spring time needs!!

Air Duct Cleaning

2/26/2018 (Permalink)

The cold weather seems to be moving on?  Time to begin considering those Spring cleaning projects!  SERVPRO of Williamsport/Montoursville provides a first class Air Duct Cleaning service.  Get them cleaned now so you don't have worry about it in the fall of the year.  The cleaning process will remove any unwanted contaminates and general dust from your system making it cleaner and more efficient!  Call us at 570-546-3500 to set up your cleaning today.

Own a business or manage a commercial property?  SERVPRO of Williamsport/Montoursville can take care of the ducting at commercial properties as well.  No job is too large.  Every business takes care to clean and update their heating units but often forget to maintain the attached ducting.  In addition, many businesses fail to maintain adequate filtration and over time, the ducting can become the home for many types of potentially hazardous airborne contaminates.  Protect your business!  Give us a call at 570-546-3500. 

Frozen Pipe Breaks, Floods, Fires....2018 starts out busy for SERVPRO of Williamsport/Montoursville

2/16/2018 (Permalink)

First the cold weather brings frozen pipe breaks, then it warms up creating a weekend of flooded basements, and the usual fires and puff backs due to the heating season keeps things hopping!!

SERVPRO of Williamsport/Montoursville has been busy trying to keep up with all the calls for service.  

Contact us at 570-546-3500 for emergency service and let's hope the worst of our weather is past us for this year!!!!

As we move into 2018, Please remember all the additions services provided by SERVPRO of Williamsport/Montoursville - Fire and Water Damage Cleanup - Soot Cleaning - Mold Remediation - Bio Hazard and Vandalism Cleanup - Carpet and Upholstery Cleaning - Deodorization and Air Duct Cleaning.  Not sure if we can help you with your problem?  There is only one way to be sure!  Give us a call at 570-546-3500 and let us see how we can help!  SERVPRO...."Like it never even happened."

Heating Season is Upon Us!

12/5/2017 (Permalink)

Fire losses and smoke damage claims are on the rise.  With the on-set of the heating season comes the dangers of fire and smoke.

SERVPRO of Williamsport/Montoursville asks you to please take some extra precautions during this Holiday Season.

 - Check your holiday lights for wire damage.

 - Blow out those open flame candles at night.

 - Have your heating system cleaned and serviced.

 - Change the Batteries in your fire alarms

...And have a Safe and Happy Holiday Season!!

SERVPRO of Williamsport/Montoursville

 - Fire, Smoke and Soot Cleaning

 - Water Removal and Dehumidification

 - Mold Mitigation and Remediation

 - Catastrophic Storm Response

 - Move Outs and Contents Restoration

 - Air Duct Cleaning

 - Carpet and Upholstery Cleaning

 - Deodorization

Proudly serving the country since 1967.  Proudly serving the local community since 2002.  Your local contact for your emergency service and general cleaning needs.  No job is too small or too large!  Call us at 570-546-3500 today and put your worries to rest.


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