Recent Posts

2021 West Branch Susquehanna BA Home Show!

4/9/2021 (Permalink)

table with green and orange blankets on it Stop on down and see us this weekend!

Come on down to the Lycoming Mall in Muncy, PA and chat with our highly knowledgeable staff about the services SERVPRO of Williamsport/Montoursville can provide for you and your family! The 2021 West Branch Susquehanna Builders Association Home Show starts today, Friday April 9 at 3 pm-7 pm, continues tomorrow, Saturday April 10 from 11 am- 7 pm, and ends on Sunday April 11 from 12 pm- 4 pm. 

There will also be a gun raffle- 2 tickets for $20.00, drawing to be held on Sunday, April 11 at 3 pm!

 To find more information about the 2021 Home Show as well as SERVPRO and the other professional vendors that will be attending the show, please click here.

For any of your fire, water, mold, duct or carpet cleaning needs, please call SERVPRO of Williamsport/Montoursville at 570-546-3500. We make your damage "Like it never even happened."

How to Prevent Mold in Your Business

4/9/2021 (Permalink)

Molds appear on various organic substances, including carpets, insulation, food, wood, and paper. Therefore it is impossible to completely remove mold spores from your commercial building. However, you need to limit the buildup of these spores in order to protect the property.
Regular carpet cleaning can reduce the amount of mold in your building. That’s because mold often grows in dark, moist areas such as the top of ceiling tiles and the back of drywall. The underside of carpeting is a common location for mold, as well.

Mold is also common in wet areas. Moisture issues that could lead to mold growth include:

  • Unvented appliances
  • Poor maintenance
  • Gutters that direct water toward the building
  • Roof leaks

Therefore, any mold prevention strategy must focus on reducing moisture. Along with carpet cleaning, the below actions can help you avoid excess mold in your facility.

Lower Humidity
Humid air is a breeding ground for mold. If possible, keep the relative humidity of your property below 50 percent.

Limit Condensation
Reducing humidity will also prevent the condensation that often leads to mold. Increasing the surface temperature can lower condensation, as well. You can do this by Improving air circulation or adding insulation to surfaces.

Fix Issues Right Away
If you do discover a leak or condensation, you cannot ignore the situation. The longer the water sticks around, the more likely it will cause mold problems. Dry the affected areas within 48 hours. Any carpet cleaning, in particular, should be thorough.
Wet foundations may also encourage mold growth. If you discover this issue during an inspection, consider adding drainage to your property.
Any mold that you do find should also be removed immediately before it spreads. To ensure the mold cleanup is done properly, you may want to hire a commercial building restoration company like SERVPRO of Williamsport/Montoursville!

2021 Hurricane Season Predictions!

4/9/2021 (Permalink)

Hurricane season for 2021 has been predicted to be a fairly active hurricane season, based on a few factors that the researchers at the Colorado State University Tropical Meteorology Project have been studying. Though officially beginning June 1, 2021 and lasting until November 30, 2021, hurricane season can also have some surprise storms in the months leading up to it. Here's some information from The Weather Channel's article:

At a Glance

  • A total of 17 named storms, eight hurricanes and four major hurricanes are expected this season.
  • This is above the 30-year average of 14 named storms, seven hurricanes and three major hurricanes.

If your home or business is struck by damaging winds or rain this hurricane season, call us at SERVPRO of Williamsport/Montoursville IMMEDIATELY at 570-546-3500. The quicker our professionals can get to your damage, the more likely we are to be able to save your property!

For more information about this year's hurricane season, click here: 2021 Hurricane Outlook.

Preparing For a Hurricane as a Property Manager

4/9/2021 (Permalink)

Hurricane season begins on June 1. As a property manager, it’s important to make sure that a storm preparedness plan is in place well beforehand for the safety of your residents, staff, and property. Prepare for potential storm damage by:

1. Developing a Procedures Handbook

A property management company should have a hurricane procedures handbook prepared before the hurricane season begins. Include emergency numbers and contact information for staff. Also, outline the roles of each staff member, as well as their responsibilities, indicating essential personnel. Collaborate with all staff and make sure that everyone is on the same page with company policies, emergency procedures, and staff availability.

2. Sharing the Plan With Residents

Have a reliable way of reaching out to residents of the property. Many property managers will update tenants via an automated alert system, sending text messages and emails. Give each resident storm preparedness information familiarizing them with shelter areas, pre-storm procedures for their property as a whole, as well as instructions on how to prepare their residences.

3. Reviewing Insurance and Contracts

Review the property’s insurance policies to make sure that it’s adequately covered. Also, make sure that contracts with landscaping, construction, and mitigation companies are in place so that work can begin immediately after storm damage is incurred.

4. Performing Outdoor Maintenance

When you first hear that a hurricane is likely, begin preparing the outdoor areas. This maintenance includes cleaning gutters, trimming tree limbs and securing outdoor items such as furniture, signs, flower pots and trashcans. Get residents to bring their belongings inside from patios and balconies. Take time-stamped “before” photos or videos of the property for insurance claims purposes. Make sure that important computer documents are backed up to the cloud or an off-site hard drive.

Call SERVPRO of Williamsport/Montoursville if any of your properties are hit by damaging winds or rain at 570-546-3500.

Steps for after a Water Damage

4/9/2021 (Permalink)

Water damages can be extremely stressful. Knowing what to do can help the remediation process go a lot faster and smoother. Here are some tips from SERVPRO of Williamsport/Montoursville.

1. Make Immediate Repairs
Do you have to wait for the insurer's permission to fix broken pipelines? Simply put, no. In fact, the agency wants to minimize the harm to your premises, keeping costs low. Begin working with plumbers and SERVPRO to correct the piping concerns and clean up the water.

2. Initiate a Claim
With the bursting pipes back to normal, pick up the phone and call your insurance company. Request to open a claim about the incident. Understand your policy deductibles and limits. During the conversation, take down the agent's name and your claim number. You'll be dealing with this person for quite a bit. Find out the best connections for future contact.

3. Photograph the Damage
During the entire process, snap images. Video also works well too, especially if you can time stamp it. Capture every bit of destruction or concern. This evidence can be used to support your efforts. Send this to your representative.

4. Save Receipts
Most likely your policy covered physical water damage and personal property loss. That is often two separate checks. As you replace valuables or complete cleanup projects, scan your receipts. Email them to your insurance contact.

5. Meet With the Adjuster
The agency has to send someone to inspect the premises. This person's determination can be compared to your documentation and other job estimates. Walk the professional around. Have a list of things to show and note.
Bursting pipes is a headache, but your insurance claim doesn't have to be. Be persistent, methodical, and organized.

SERVPRO of Williamsport/Montoursville will be there to help you every step of the way. Call us today at 570-546-3500!

Do You Know The Difference Between Mold and Mildew? We Do!

1/22/2021 (Permalink)

When you have the creeping crud taking over your home, it’s hard to care whether it’s mold or mildew- you just want it gone. But mold and mildew have very different effects on your home and on you. Here are some facts showing what makes the two fungal growths so similar – and what makes them completely different.

Mold vs. Mildew: Which Is More Dangerous?

Mildew is mostly harmless, though there are a few breeds of mildew that can do damage to your home. While it’s more common than mold, it’s mostly an eyesore and unpleasant to the touch due to the powdery feeling. Mold, on the other hand, is much more invasive and can cause significant damage to vulnerable areas of your home. Mold tends to be fuzzy and more varied in color than mildew is. Signs that you might have mold include:

• Musty odors coming from secluded places in your home
• Dark stains on walls
• Previous leaks and water damage
• Fuzzy growths on organic matter, including walls, floors, and food
• Unexplained allergic reactions with no other allergen sources present

So How Do You Get Rid of Mold and Mildew?

Mold and mildew remediation can be difficult, but not impossible. While you are constantly inundated with free-floating mold spores, it’s possible to take preventative steps to ensure your home isn’t a hospitable environment for either parasitic growth to breed. Mitigate any leaks or water issues in your home, and clean up quickly after any floods. Adequately ventilate your home, and use a dehumidifier if needed to prevent growth in moist, humid areas. If you suspect a mold or mildew infestation, you can call in a professional to perform necessary testing and isolate the causes in your home. For more information, visit SERVPRO of Williamsport/Montoursville or call us at 570-546-3500.

Using Space Heaters Safely in Your Home or Business

1/22/2021 (Permalink)

Using Space Heaters Safely

Safety should always be a top consideration when using space heaters. Here are some tips for keeping your home safe and warm when it’s cold outside:

  • Make sure your space heater has the label showing that it is listed by a recognized testing laboratory.
  • Before using any space heater, read the manufacturer’s instructions and warning labels carefully.
  • Inspect heaters for cracked or broken plugs or loose connections before each use. If frayed, worn or damaged, do not use the heater.
  • Never leave a space heater unattended. Turn it off when you're leaving a room or going to sleep, and don't let pets or children play too close to a space heater.
  • Space heaters are only meant to provide supplemental heat and should never be used to warm bedding, cook food, dry clothing or thaw pipes.
  • Install smoke alarms on every floor of your home and outside all sleeping areas and test them once a month.
  • Proper placement of space heaters is critical. Heaters must be kept at least three feet away from anything that can burn, including papers, clothing and rugs.
  • Locate space heaters out of high traffic areas and doorways where they may pose a tripping hazard.
  • Plug space heaters directly into a wall outlet. Do not use an extension cord or power strip, which could overheat and result in a fire. Do not plug any other electrical devices into the same outlet as the heater.
  • Place space heaters on level, flat surfaces. Never place heaters on cabinets, tables, furniture, or carpet, which can overheat and start a fire.
  • Always unplug and safely store the heater when it is not in use.

COVID-19 Disinfecting in the Williamsport, Montoursville or Surrounding Areas

1/19/2021 (Permalink)

Lives and businesses have been severely disrupted since early 2020 because of the global pandemic of COVID-19 . Being able to effectively operate your business AND ensure the safety and health of your employees has become a problem for many. SERVPRO of Williamsport/Montoursville wants you to know that we are here to help you and your business!

Call us any time at 570-546-3500 if there is a suspected or positive case from an employee or direct contact. SERVPRO can help minimize the spread of germs as we adhere to the highest cleaning and sanitation standards according to protocols set forth by the Centers for Disease Control and Prevention. Our technicians are highly trained and IICRC certified, ensuring you receive the most effective and professional service. 

We are open 24 hours a day, 7 days a week, including all holidays. Let SERVPRO of Williamsport/Montoursville help you keep your business running efficiently and you and your employees safe and healthy!

Happy New Year!

1/12/2021 (Permalink)

After what has been a difficult year caused by the COVID-19 global pandemic and state-wide shutdowns, everyone here at SERVPRO of Williamsport/Montoursville wants you to know that we are here for you. We're open 24 hours a day, 7 days a week- including all holidays. This continues to be a challenging time for everyone, and we know you are concerned about your business, your employees, your families, and yours friends.

Per the guidelines of Gov. Wolf, SERVPRO is still open and will respond to any of your water, fire, mold or bio-hazard emergencies. We are also offering disinfecting and cleaning services regarding COVID-19 for your home or business according to protocols set forth by the Centers for Disease Control and Prevention. Call us today at 570-546-3500, and let us help you through these difficult times!

As we all continue to face this overwhelming time, we want you to know that all of us at SERVPRO of Williamsport/Montoursville are wishing you, your employees, and your loved ones a healthy, safe and more positive New Year!

SERVPRO of Williamsport/Montoursville Keeps an Eye on Your Damage Until It's Complete!

12/16/2020 (Permalink)

Woah, woah, woah ... we monitor your home!?

The short answer? Yes.

After you call your local SERVPRO professionals to take care of your water loss, we would set up shop near the affected areas and begin extracting the water out of your property and away from your belongings. 

Once we feel that the affected areas have been worked on adequately, we begin a drying process that helps ensure the soiled areas are free of dampness and moisture.

The only way to make sure that the drying process is doing its job, is if we MONITOR the affected area in your house/property to determine whether or not industry drying standards are met.

And don't worry — the updates will be consistently communicated with you throughout the entire time.

For all of your restoration needs, call SERVPRO!